Where can I find more information about Cyberbullying? The internet is having an increasing influence on the social development of children and how they interact with each other. ...
What device will my child receive? Each class in Prep, Year 1 and Year 2 are provided with shared class set’s of devices. The One2One program...
My laptop wont turn on, how do I fix this? If your laptop is experiencing any of the following, please follow the steps below. Stuck on a black screen Wont...
What remote access solutions does my child have access to? Varsity College students have a range of options when it comes to remote learning. Depending on what subjects they take,...
My child has a mac (or other device) can they use it on your network? As students are provided a laptop through the Student Resource Scheme (SRS), Varsity College does not support the use of...
My child’s laptop is missing, what do I do? Lost laptop at school If a student’s laptop is lost at school, the first course of action is to inform...
My Computer wont turn on and shows a Blue Screen. How do I fix this? If your computer fails to turn on and keeps booting to one of the following blue screen’s, please visit One2One...
How do I install Adobe Premiere Pro? NOTE: This is the same process for all Adobe products To install Adobe Premiere Pro, follow the steps below. Click...
All my files have disappeared, how can I get them back? If your files have disappeared while at home, making your laptop look like it has just been reimaged (i.e. all...
How can my child backup their work? Accidents happen and issues emerge, therefore to ensure that your work is never lost, students are reminded to regularly backup...
How can I pay for my child’s laptop repair? Excess payments for laptop repairs can be made through the finance office. For more information regarding finance, please click here.
When will my child at the Secondary Campus get their new laptop? Students in year’s 7 and 10 receive their new device within the first four weeks of term 1, providing they...
One2One Open Hours One2One is open during the following times: Primary Campus All Day 8:00 – 2:30 Secondary Campus Before School 8:00 –...
My Child’s laptop has an issue. How can they get this fixed? Students can bring their laptop in for technical support in the DLC during opening hours (see here). If an IT...
My child’s laptop is damaged. How can this be repaired? For damage repairs on student laptops there is an excess of $40, with a limit of one repair per year...
My child has forgotten their password, how can they get it reset? Providing the students laptop is on site and connected to the schools network, a password reset can be carried out...
My child is new to Varsity College, when will they receive their laptop? Turnaround time for a new student to receive their laptop from their first day is approximately 5 working days, with...
Laptop Chargers On the secondary campus, students are advised not to bring their charger to school, therefore whether lost or stolen a...